Don’t see your question here? Check out Klarna’s full FAQ page!

Q:​ ​What​ ​is​ ​Klarna?

A: Klarna is a global payment solutions company that provides customers with a simpler and seamless buying experience. We work with over 70,000 merchants and 60 million customers globally.

Klarna provides an affordable and highly flexible financing option which is offered at our checkout. This open end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.

Q:​ ​How​ ​do​ ​I​ ​pay​ ​for​ ​my​ ​purchase​ ​over​ ​time?

A: It’s simple! Just select “Klarna” at checkout to proceed to the application where you will enter simple, top-of-mind information to apply. You will know in seconds which payments plan you are approved for. Once completed, the merchant will ship your order and Klarna will send you an email regarding upcoming payments. Payments are managed here on Klarna.com.

Q:​ ​What​ ​are​ ​your​ ​APR​ ​rates?

A: Our APR rates vary depending on your purchase amount. You will see the promotional APR and time period that your purchase qualifies for, and the total you will pay when you select Klarna as your payment option at checkout. You will review this before you complete your purchase

Q:​ ​How​ ​much​ ​will​ ​I​ ​have​ ​to​ ​pay​ ​for​ ​my​ ​purchase?

A: For No Interest if Paid in Full purchases, you only pay your order total if it is fully paid within 6 or 12 months depending on your plan – no interest added! Keep in mind, you still need to make at least your minimum monthly payment as noted on the statement Klarna will email to you. If your No Interest if Paid in Full balance is not paid for within the promotional period, interest will be charged to your account from the transaction posting date at 19.99% APR.

For purchases that qualify for monthly planned payments, the monthly and total payment amounts are shown before you complete checkout along with the applicable promotional APR. Your monthly Klarna statement will remind you of your payment amount and due date.

Q:​ ​How​ ​can​ ​I​ ​reach​ ​Klarna?

A: You can reach Klarna at https://www.klarna.com/us/customer-service/