Privacy Policy


XtraiceHome.com is a site owned and operated by Xtraice Inc., a Delaware company whose principal place of business is 504 Foxboro Drive in Norwalk, CT (“Xtraice”). Our registered agent in the State of Delaware is LegalInc Corporate Services Inc. and our registered office is 2035 Sunset Lake Road, Suite B-2, Newark DE 19702

Your consent

BY USING THIS SITE YOU CONSENT TO OUR PRIVACY POLICY

What information do we collect?

+ We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
+ When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Cookies
A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

+ Strictly necessary cookies – These are cookies that are essential to the operation of our website.
+ Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.
+ Functionality cookies – These cookies are used to recognise you when you return to our website.
+ Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:
+ The IP address of your computer.
+ The referring website from which you have got to our website from.
The reasons for this are:
+ To make ongoing improvements to our website based on this data.
+ To see our most popular sources of business.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
+ To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
+ To allow us to better service you in responding to your customer service requests.
+ To quickly process your transactions.
+ To manage a contest, promotion, survey or other site feature.
+ If you have signed up to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional emails from us, please unsubscribe.

How do we protect your information?

We take the safety of your personal information seriously. All personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) using Stripe and then encrypted into our databases to be only accessed as stated above.

Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personal, identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to our policy

Any changes to our policies will be announced on our webpage.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section to learn more about the use, disclaimers, and limitations of liability governing the use of our website.

Any Doubt? Contact us!